FREQUENTLY ASKED QUESTIONS

Artwork & Design

Ordering

Shipping & Delivery

Payment

Artwork & Designs

A:Yes, We do, we will keep the artwork as long as possible. If you need to reorder, just send us quantity and we will send a PO fast.

A:Yes, we will not send your original artwork to others without permission, they will be kept confidential.

A:Yes, we will send you mockup under your request for confirmation before sampling or mass production.

A:No. Logo on bag will be a bit darker than original logo.

A:Please illustrate your design in AI, PS,CDR or DM files, and send us the original file with PDF, ai, photoshop, eps or at least the high resolution PNG file. The best is still the AI file, and remember to convert the words to path.

A:Yes, there is a setup fee in most cases, the setup costs are different in different printing method. The cheapest is screen printing, and higher cost in heat transfer printing, the cost will be included in the sample making, while if the final order achieves in a certain quantity, the set-up fee can be returned.

A:For size below 5M, send by email is preferable, for above 5M, we recommend to send by We transfer, which is very easy for both.

A:If the printing designs are same with first order, than no need to pay again, if it is changed, then we there will be extras set-up fee.

Ordering

A:For most customized bag with material cotton canvas line, jute, felt MOQ is 100pcs, for non woven material, MOQ is 500pcs.We set a minimum order quantity for different products, which can be found in the information section of each specific bag displayed on our website.

A:We have cotton, canvas, linen, hemp, jute, velvet and other materials if you request, as long as it can be sewed ,we can do it.

A:We have natural beige, bleached or semi bleached white, and black color in stock for mostly ordered.

But We also provide other beautiful colors and customized colors. if you want to check them, please, contact us and we will send color card.

A:We provide size, logo or design printing and various shapes. If you have any idea, just tell us and we will help you to make it real.

A:Normally silk printing suit for one or two color simple logo, if your logo is complex and multi-colors, we will choose the most suitable printing method for you. For more knowledge of printing method ,please click here

A:For quantity below 10000pcs, Production time is around 10 days, actual production time will according to your request and quantity, if you have an urgent rush order request, let us know and we will also make it.

A:Yes, sample is ok, we have standard random sample and customized sample,
One standard sample free for quality checking, shipping cost at your side.
For Customized sample normally it’s $30/shape with screen printing.

A:Yes, we have some stock for drawstring bag and tote bag, and can deliver in 3 days

A:If your logo and size not changed, no need send file again. we keep the artwork in file. If you need to reorder, just contact us and we will send new PI.

A:If production is not started, it is ok, but if it’s already started, it will be charged for the work completed at the time of cancellation.

For delivery

A:For sample delivery, we use express: UPS, DHL, FEDEX and TNT. Normally around 5 to 7 days to your door.

A:Yes, if you have your own courier account, please send us account number and address, then we will arrange in 3 days.

A:Normally it takes 3 days to make customized sample and another 5 to 7 days to arrive to your door.

A:For shipping method:
If total weight lower than 30kgs, we suggest deliver by express DDU.

If total weight lower than 100kgs, we suggest deliver by air + UPS DDP delivery to your door.

If total weight more than 100kgs, and you are from USA, EU, AU, we will delivery by sea + UPS DDP to your door, but it takes longer time.

A:Yes, if you want to deliver with your own freight forwarder, we provide EXW and FOB.

A:Yes, please inform and send different address information in advance, so we can arrange packing separately.

For payment

A:We accept TT, paypal and LC, western union
If you want to make payment by Paypal, there is extra 5% handing fee.

A:For total amount lower than $3000, our payment terms is 100% before production,
Total amount more than $3000, we accept 30% deposit and70% balance before shipment.

Ask for a quick quote

We will contact you within 1 working day,please pay attention to the suffix “@avecobaggie.com”。

Prduct
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  • Canvas Tote Bag
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